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Passenger Processing Systems

Experience and Innovation Keep People Moving

With the number of travelers increasing every year and changing security requirements, Airport operators are constantly working to keep lines shorter and passengers moving smoothly—making passenger processing more crucial than ever. ARINC has nearly 80 years of experience understanding and meeting the needs of the aviation and airport industries. We design, install and maintain processing solutions configured to be efficient, economical space-savers—fully integrated and easily adaptable to the always-evolving needs of airport operations.

IFIS ScreenARINC's i MUSE™ passenger processing systems streamline the ticketing, check-in, and boarding of passengers, eliminating many of the problems that can lead to congestion and delays. At the same time, these common-use systems enhance security.

The system is a multi-user network that allows airlines and vital support organizations to share important information in real time. Every transaction—from ticketing and baggage handling, to rental car and hotel reservations—can be processed over the common network, eliminating communications barriers.

With more and more passengers seeking alternative check-in options, ARINC has become the global leader in common-use kiosks as well—allowing travelers to save valuable time avoiding long lines, giving operators the ability to divert traffic in highly congested areas, and providing airlines crucial cost-sharing opportunities.

Passengers can even check-in from their hotels or cruises with OnVoy, remote locations with i MUSE Express, and from home or their cell phones with vMUSE. No matter where, ARINC keeps your customers moving.

Our passenger Identity Management System (IdMS) tracks passenger movement and automatically identifies passengers through biometric techniques at existing security systems. In addition, advanced passenger information, such as passport data, can be entered automatically using document readers.

The AirVUE™ web-enabled information manager for airports allows passengers to view real-time flight information from any location using their PDAs, cell phones, or any Internet connection. And they can receive automatic flight updates wherever they are—at the terminal, at home, or in between.

Baggage ImageARINC's BagMatch system uses radio frequency identification of baggage tags to track baggage and quickly locate and return lost bags—a big passenger issue. The system also matches every bag with a flying passenger—a big security issue.

All of our passenger processing systems are designed to be seamlessly integrated into existing infrastructure, fully-scalable, minimally invasive, budget-conscious, to maximize operational efficiency, and promote airport flow. Take a look at all the benefits of our end-to-end comprehensive airport solutions portfolio.