Customer Resources
Outstanding customer support has been a major factor in ARINC's growth and
success over the years. Our customer support mission is simple:
"Bringing success to our customers: 24 hours a day, 7 days
a week, in 150 languages." Given that ARINC offers almost
150 technical products and services to customers across the
globe, consistently delivering on this promise takes knowledge,
persistence, organization, and a state-of-the-art infrastructure.
Whenever you call us, and whatever
your support needs, your inquiry will be handled by a fully qualified
person within ARINC who can answer your question or handle your
issue with a minimum of delay.
We can communicate with our customers in any of 150 languages
using the AT&T Live Language Line. Plus, we provide web-based
options in English, French, German, Italian, Spanish, Arabic, Chinese, Japanese, and Korean and
have a multilingual staff standing by. And to make sure we understand
your issue and follow up on every interaction, the ARINC Call
Center uses sophisticated voice recording and tracking systems.
Bringing success to our customers. At ARINC, that's what customer
support is all about.
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